Policy for Refund Mechanism

The Refund & Cancellation policy for all payments made towards account opening using the payment gateway shall stand as under:

• The Fees paid towards account opening charges for enabling equities as well as commodities is non-refundable.


• Pick up of required documents related to the account opening procedure is subject to availability of our representatives, given at any particular time and location.


• In case your account has not been opened by Team, after the 10th working day passing by from the day of collection of all necessary supporting documents and receipt of all due authorizations from you, you may request for a full refund of the charges as paid by you towards account opening.


• Refund shall be provided only for any excess payment of account opening charges made to us during application of your Trading and Demat Account and confirmation from the banking partner with respect to receipt of such payment from you.


• No refund of account opening charges shall be made once the Trading and Demat account is opened with us. Once your Trading and Demat account is opened any payments made thereafter will be credited towards your account and there shall be no refunds. To withdraw any amount from such account you may place withdrawal request through the App or the Web.