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Explore our Help Centre for step-by-step guides, platform walkthroughs, account-related assistance, and commonly asked questions. Most queries can be resolved instantly without waiting for support.
If your concern is not resolved satisfactorily within the prescribed timeline, you may escalate it as per the below hierarchy.
| Escalation Level | Contact Person | Details | Contact No. | Email ID | Working Hours |
|---|---|---|---|---|---|
| Level 1 | Customer Service Desk - Payel Ghosh | Bullsmart, Startup Huts, 3rd Floor, Unit-2, #109, 27th Main, Sector-2, HSR Layout, Bengaluru, Bangalore KA 560102 IN | +91-8152999911 | [email protected] | All Trading Days - 9 am to 5 pm |
| Level 2 | Head of Customer Care - Chidanand Waddar | Bullsmart, Startup Huts, 3rd Floor, Unit-2, #109, 27th Main, Sector-2, HSR Layout, Bengaluru, Bangalore KA 560102 IN | +91-9071112545 | [email protected] | All Trading Days - 9 am to 5 pm |
| Level 3 | Compliance Officer - Subhra Simantinee | Bullsmart, Startup Huts, 3rd Floor, Unit-2, #109, 27th Main, Sector-2, HSR Layout, Bengaluru, Bangalore KA 560102 IN | +91-9513461115 | [email protected] | All Trading Days - 9 am to 5 pm |
| Level 4 | CEO/Director - Chandrakiran Bogadi | Bullsmart, Startup Huts, 3rd Floor, Unit-2, #109, 27th Main, Sector-2, HSR Layout, Bengaluru, Bangalore KA 560102 IN | +91-9916085859 | [email protected] | All Trading Days - 9 am to 5 pm |
For corporate or regulatory communication, please refer to our Key Managerial Personnel details.
| Name | Designation | Email ID |
|---|---|---|
| Chandrakiran Bogadi | Director & Chief Executive Officer | [email protected] |
| Subhra Simantinee | Director & Compliance Officer | [email protected] |


